Welcome to DComPartner, a platform connecting partners, agents, and customers across multiple countries.
By using DComPartner, you agree to the following Terms & Policies. Please read them carefully before continuing.
1. General Overview
DComPartner is owned and operated by Team Otto AS (“we,” “our,” “us”). The platform enables:
Partners to list and sell their products or services.
Agents to promote these products and earn commissions on successful sales.
Customers to purchase or connect directly through partner links.
Use of DComPartner is entirely voluntary and subject to these Terms & Policies.
2. Definitions
Partner – A company or individual offering products or services for sale through DComPartner.
Agent – A registered user promoting partner products and earning commissions on sales.
Customers – An individual or business purchasing products or services through DComPartner links.
Commission – The percentage or amount earned by agents based on completed transactions.
Admin – The DComPartner team managing approvals, platform integrity, and user compliance.
Platform – The website, mobile app, and any connected tools under DComPartner.com.
3. Account Registration
3.1 Partners
Partners must provide accurate company information, including business registration, contact details, and product information.
All prices shown to customers must include shipping costs and any applicable taxes or fees.
All customer payments are made in advance before any goods are shipped or services are delivered.
Once the customer’s payment is confirmed and cleared by the payment provider, the partner receives the payment for goods immediately, in accordance with the payment provider’s standard processing times.
DComPartner and Team Otto AS do not hold or delay funds beyond the processing time required by the payment company.
All financial transactions on the platform must comply with the payment company’s operational, security, and compliance policies, including anti-fraud and KYC (Know Your Customer) regulations.
Partners are responsible for ensuring that their accounts and payment information meet all verification and compliance requirements set by the payment provider.
Partners remain fully responsible for product delivery, warranty obligations, and return handling according to consumer protection laws.
All products listed must comply with applicable national and international regulations, including safety, labeling, and import/export standards.
DComPartner reserves the right to temporarily hold or reverse transactions in cases of suspected fraud, customer disputes, or other issues as required under payment provider guidelines or applicable law.
3.2 Agents
Agents must register truthfully and act ethically when promoting partner products.
Commissions are only earned on verified and completed transactions.
DComPartner reserves the right to adjust commission structures at any time.
Agents cannot make false claims or misrepresent partner products.
Agents must comply with local marketing, data, and advertising laws.
Agents are responsible for maintaining confidentiality of login details and preventing misuse of their accounts.
3.3 Customers
Customers must provide accurate contact and payment details.
All payments for products or services are made in advance through secure payment channels.
Customers are responsible for reading all product descriptions, warranties, and terms before purchase.
Customers agree that partners, not DComPartner or Team Otto AS, are responsible for product quality, delivery, and fulfillment.
Any disputes regarding products or services must first be addressed directly with the partner.
4. Fees and Payments
DComPartner operates on a “no cure, no pay” model — there are no upfront fees for joining.
Partners only pay commissions when sales occur through the platform.
Agents receive their share of the commission once the transaction is confirmed as complete.
DComPartner retains its platform fee automatically from the partner’s payout.
All payments are processed through approved and regulated payment service providers in compliance with financial regulations.
Neither DComPartner nor Team Otto AS stores or processes customer card data directly
Refunds, cancellations, or disputes are handled in line with the payment provider’s policies and applicable consumer law.
5. Product Standards and Compliance
All products and descriptions must be appropriate for a public audience.
Use of offensive, explicit, or discriminatory content is prohibited.
Products flagged for review (due to suspicious or offensive content) will require manual approval by Admin.
Partners are fully responsible for ensuring product accuracy, legal compliance, and warranty obligations.
Partners may be suspended or removed for non-compliance or repeated customer complaints.
6. Intellectual Property
All trademarks, logos, and branding on DComPartner remain the property of their respective owners.
Partners retain rights to their product content but grant DComPartner a non-exclusive right to display and promote it.
Agents may use official product images and text solely for sales purposes within the platform’s rules.
Unauthorized duplication, resale, or external distribution of DComPartner materials is strictly prohibited.
7. Privacy and Data Protection
DComPartner complies with GDPR and all relevant international privacy laws
Personal data is used only for account management, communication, and transaction processing.
Data is never sold or shared with third parties outside what is necessary for operations and legal compliance.
Users may request access, correction, or deletion of their data by contacting the support team.
Team Otto AS maintains secure systems for handling and storing data in accordance with EU data protection standards.
8. Platform Conduct
All users must:
Respect others and avoid any form of harassment or misuse.
Not attempt to hack, manipulate, or misuse system functions.
Not use DComPartner to promote unrelated or illegal activities.
Comply with all applicable national laws, advertising standards, and trade regulations.
Violation of these terms may result in immediate suspension or permanent account removal.
9. Dispute Resolution
Any disputes between partners and customers must first be resolved directly between them.
DComPartner may act as a neutral facilitator, but not as a legal party to disputes.
In case of chargebacks or fraud reports, DComPartner will follow the payment provider’s dispute procedures.
Legal disputes involving DComPartner or Team Otto AS fall under Norwegian jurisdiction, unless otherwise required by law.
10. Limitation of Liability
DComPartner provides the platform “as is” without guarantees of uninterrupted service.
We are not responsible for product quality, delivery issues, damages, or losses caused by partners or agents.
Team Otto AS’s liability is limited to the amount of commission earned from the specific transaction in question.
We do not accept liability for indirect, incidental, or consequential damages.
11. Suspension or Termination
We reserve the right to:
Suspend or terminate any account that violates these Terms or engages in fraudulent or unethical activity.
Remove any content deemed misleading, illegal, or inappropriate.
Adjust or discontinue services at any time with reasonable notice.
Deny payouts temporarily in case of ongoing fraud investigations, disputes, or compliance checks.
12. Shipping Policy
All products are shipped directly by the partner responsible for the sale.
Shipping costs are displayed clearly at checkout before the customer completes the purchase.
A flat-rate shipping fee may apply to specific products or regions.
When a flat-rate shipping fee is used, any additional cost beyond this amount is covered by the partner or its designated logistics provider, unless otherwise stated.
Free shipping is not included unless explicitly stated for a specific product or campaign.
Delivery times vary by country, carrier, and partner location. All estimated delivery times are indicative only.
Once an order is shipped, the partner is responsible for providing tracking information where available.
DComPartner and Team Otto AS are not responsible for delays caused by carriers, customs processing, natural events, or operational disruptions.
13. Customs & Import Duties Policy
International customers are responsible for paying all import duties, VAT, customs clearance charges, and any additional fees imposed by their local customs authority.
These fees are not included in the product price or shipping fee shown at checkout.
Customs rules vary by country, and charges may be applied upon arrival or during delivery.
DComPartner, Team Otto AS, and associated partners do not have control over customs decisions, fees, or processing times.
Carriers such as DHL, FedEx, UPS, or national postal services may collect customs charges directly from the customer before delivery or at pickup.
If a customer refuses to pay customs fees, the package may be returned or destroyed by customs. Any resulting losses or additional fees are the customer's responsibility.
Partners must ensure that all customs documentation (including required declarations) is completed accurately when shipping internationally.
DComPartner is not liable for customs delays, customs
14. Updates to Terms
These Terms & Policies may be updated periodically.
Users will be notified of significant changes through email or platform notifications.
Continued use of DComPartner after updates constitutes acceptance of the revised terms
DComPartner exists to create win-win relationships — connecting reliable businesses, motivated agents, and satisfied customers.
By joining, you agree to uphold integrity, transparency, and professionalism in every transaction.
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